Frequently asked questions.
Everything you need to know about our booking process, hygienic protocols, products, and home service setup.
BeautyDen
At-Home Salon
Do I need an appointment, or can I walk in?
We warmly welcome walk-ins for express services like threading, waxing and clean-ups. For facials, hair treatments, makeup and bridal consultations, we strongly recommend booking in advance so we can reserve your private suite and your preferred artist.
How early should I book my bridal date?
For peak wedding season (October – March) we recommend booking 6–9 months ahead. Pre-bridal rituals ideally begin 8–12 weeks before the wedding for the most luminous results.
Are your products cruelty-free and skin-safe?
We curate a mix of luxury, professional and clinical brands — all dermatologically tested. A significant portion of our shelf is cruelty-free and vegan, and we're happy to tailor your ritual around any sensitivities.
Do you offer home services?
Yes — for makeup, hair and select beauty rituals within Delhi NCR. Bridal on-location services are available across India and internationally by prior arrangement.
What is your hygiene protocol?
Every tool is either single-use or autoclave-sterilised between clients. Brushes are washed with professional brush-cleanser, capes are laundered after each use, and suites are sanitised with hospital-grade disinfectant.
Can I get a patch test before treatments?
Absolutely. We recommend patch tests 48 hours before any colour, keratin, or active-peel service, especially for first-time clients or sensitive skin.
Do you offer gift cards?
Yes — physical and digital gift cards are available in any denomination, beautifully packaged in our signature nude-and-gold boxes.
What is your cancellation policy?
We kindly request 24 hours' notice for cancellations. Bridal bookings follow a separate agreement shared at the time of confirmation.